Last quarter we were engaged to shadow an executive at one of the company’s quarterly ‘open floor’ meetings. This was his opportunity to hear what’s going on with various departmental employees, especially those that interface with their customers. His opening
Implementing & Managing Change
This past year we began working with a semiconductor company that is in the process of a merger with another hi-tech group to enhance their technology and provide their global customers with a feature rich product line. One of the
When Volunteering becomes Sacrifice!
Why do people volunteer? Volunteering provides the opportunity to connect with others that you may never have planned to engage within your daily personal or professional circles. Volunteers are needed because most organizations, non-profit or not, lack the operating funds
Are Your Decisions Affected by Mood?
Do you ever catch yourself regretting a decision you’ve made, personally or professionally, wishing you had made it differently? Many times, our decisions are influenced by outside factors, incorrect incoming data, not enough time to collect all the facts, the
The Art of Reciprocity
In our current detached stage of relationships, isn’t it uplifting when we see reciprocity practiced on an individual basis, sometimes even a community level? In our neighborhood, we have a teen football player that takes the newspapers from the driveways
Are Your Dreams Inevitable?
Last month, we were able to celebrate with the board of the Santa Fe Farmers’ Market Institute for achieving a land lease that will enable the market vendors to set down roots; and, secure a commercial selling locale for the
Learning From Failure
Most entrepreneurs and company founders will affirm that they have had their share of mistakes, faulty decisions, and just plain failures. In highly innovative company cultures, the idea of not only learning from failure, but the experiences of failure, can
Client Success with Multi-cultural Integration
Our challenge was this: The client owns and administers a statewide suite of independent, assisted living, and skilled nursing facilities. In all of their locations, they had a mix of cultural groups serving past generations of residents that were principally
Developing Critical Thinking
Critical thinking is a mental process of solving problems giving proper consideration to the current evidence, the entire context in which the problem exists; and, the relevant methods or techniques for forming a new judgment. These elements also happen to
Developing the Next Leaders
Leadership development is not merely acquiring knowledge from reading books or attaining an MBA. Leadership is the transition from talented or technical individual contributors to those that can clarify aspirations, not just deliver the assessments of the company’s current reality.